Terms and Conditions

Who I am.

I am a dedicated Career and HR Coach with extensive experience helping individuals and organizations achieve their goals. Through personalized coaching and tailored solutions, I inspire growth, advance careers, and foster positive work environments. Let’s make a meaningful impact together.

Services Offered

The Career and HR Coach specializes in providing comprehensive coaching, consulting, and advisory services that are focused on career development and human resources. Our coaching services are designed to empower individuals by offering personalized guidance and support throughout their career journeys. We assist clients in identifying their career goals, enhancing their professional skills, and developing strategies to achieve success. This includes providing insights on career exploration, job search techniques, resume and cover letter writing, interview preparation, and career advancement strategies.

Client Responsibilities

The Career and HR Coach believes in a collaborative approach where clients actively engage in the coaching process. Clients are expected to provide accurate and truthful information, actively participate in coaching sessions, and take ownership of their decisions and actions. By committing to these principles, clients can maximize the benefits of our services and achieve their desired outcomes with greater effectiveness and success.

Confidentiality

The Career and HR Coach places a high value on client confidentiality. We maintain the utmost privacy and security of client information. Rest assured that any personally identifiable information shared during the coaching process will be treated with strict confidentiality. We will not disclose such information to any third party without prior written consent, except in cases where disclosure is required by law. Your trust and privacy are of paramount importance to us, and we uphold the highest standards of confidentiality in all our interactions and engagements.

Payment Terms

In order to secure an appointment, clients are required to pay the fees specified by the Career and HR Coach at the time of scheduling. Full payment is necessary to confirm the appointment and reserve the designated time slot. Accepted payment methods will be communicated during the booking process for convenience. It’s important to note that all fees paid are non-refundable, regardless of attendance or the outcome of the coaching session. By scheduling an appointment, clients agree to adhere to these payment terms and conditions.

Scheduling and Rescheduling

Appointments with the Career and HR Coach are scheduled based on availability. To secure your appointment, the fees must be paid in full before the scheduled meeting. We kindly request that clients provide at least 24 hours’ notice via email at hello@hrzoom.ca for any rescheduling. This allows us to efficiently manage our schedule and accommodate other clients. Failure to provide sufficient notice may result in applicable fees. 

Canellation

Please note that once an appointment is scheduled and confirmed with payment, cancellations are non-refundable. Regardless of attendance or the reason for cancellation, clients are responsible for the full payment of the scheduled session. We understand that unforeseen circumstances may arise, but as our resources and time are dedicated to providing the best possible coaching experience, we are unable to offer refunds for cancelled sessions.

Service Refusal and Refund Policy

In the rare instance that a client’s behavior or conduct becomes disruptive or violates our Code of Conduct/Coaching Ethics, we reserve the right to refuse or cancel the scheduled meeting. We prioritize open and effective communication and believe it is crucial for maintaining a professional coaching environment. Therefore, we kindly request that all further communication regarding such instances be conducted exclusively via email at hello@hrcoachi.ca. We want to assure you that in these cases, a complete refund will be processed promptly within 72 hours. 

Intellectual Property

All materials, resources, and content provided by the Career and HR Coach are protected by intellectual property rights. Clients acknowledge and agree that these materials are intended for their personal use and development only. Any reproduction, distribution, or use of these materials for commercial purposes, including but not limited to resale or sharing with third parties, is strictly prohibited without prior written permission from the Career and HR Coach. We appreciate your respect for our intellectual property and your compliance with these terms.

Limitation of Liability

The Career and HR Coach provides professional guidance and support to clients, drawing on our expertise and experience. However, it is important to note that while we strive to deliver valuable insights and strategies, we do not guarantee specific outcomes or results. Clients understand and accept that they are ultimately responsible for their own decisions, actions, and the consequences that may arise from them. We encourage clients to approach the coaching process with an open mind, actively participate in their own development, and take ownership of their career and HR-related choices.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada. By using our services, you agree that any disputes or claims arising from or relating to these terms, including their interpretation, validity, or performance, shall be subject to the non-exclusive jurisdiction of the courts in Canada. 

Entire Agreement

These Terms and Conditions constitute the entire agreement between the client and the Career and HR Coach, governing the provision of coaching services. They supersede any prior agreements or understandings, whether written or verbal, relating to the subject matter. Any modifications or amendments to these terms must be in writing and agreed upon by both parties.

Need Advice?

No matter the stage of your career journey, I’m here to listen, understand, and provide practical advice that aligns with your goals and aspirations. Empower your career with expert guidance. Let’s connect and find solutions tailored to your goals.

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